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UC for Enterprise Attendant

Businesses need a cost-effective attendant console that makes their workers more efficient while improving their customer service. NEC’s UCE Attendant was designed specifically to optimize business performance and boost a business’s standard of service

UC Suite Attendant

Communications play an important role in building and maintaining business relationships. With NEC’s UC Suite Attendant, it allows operators to effectively communicate with callers and ensures all calls are handled promptly and professionally.

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UC SUITE for UNIVERGE: Brochure | Data sheet

UNIVERGE SV9100:         Brochure | Data sheet

UNIVERGE SV9300:         Brochure | Data sheet

UNIVERGE SV9500:         Brochure | Data sheet

SV9000 Series

UNIVERGE SV9100                            
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The perfect platform for small to medium sized businesses that want to grow their organization and be competitive in the marketplace.

UNIVERGE SV9300                          
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The ideal platform for small to medium sized businesses that want to grow their organizations with smart communications.

UNIVERGE SV9500                             
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A powerful communications platform designed with today’s mobile customer in mind.

Advanced Features

  • Optimal call management through a customizable, intuitive user interface
  • Presence-enabled directory that seamlessly integrates with corporate directory data
  • Screen-pops provide valuable customer information even before a call is answered
  • Skills-based directory search to quickly find the person most suitable to assist the caller
  • A cost-effective way to increase attendant productivity
  • Intuitive on screen call control with flexible routing
  • Seamless integration of presence-enabled directory with click to call, e-mail, SMS and IM
  • Optional threat recording, 911 alerts, on-call schedules, message taking and procedure management
  • Integrates with popular contact and CRM applications as well as Microsoft® Outlook®


UC Attendant

Optimize your call management

NEC's UC Attendant Solutions provide attendants/operators with cutting-edge technology that delivers the latest in advanced call processing capabilities and productivity enhancements. It gives instant access to vital information, enabling more flexible customer service.