Experts in Today's Hosted & On-Premises IP PBX & Cloud Computing Systems, Structured Cabling, Wireless & Much More!
"Where we execute our strategy of retailer initiative, the stores that do it the best that are utilizing the infrastructure that we developed, utilizing the IT platforms that NEC has helped us develop, those stores are performing 43% better than the stores not using the system."
Joseph M. DePinto, President & CEO
NEC is honored to be a premier retail partner with 7-Eleven
*Source: NEC Corporation 7-Eleven Case Study Video
Wherever your users are, our UCx service seamlessly connects them all with voice, video, instant messaging, desktop sharing, and many other features that make it easy to connect and collaborate. UCx allows a user to pair their desk phone with their mobile phone. Inbound calls will ring on both devices, and calls can be moved between devices without hanging up.
UCx (Unified Communications) Features:
Voice, Instant Messaging, Desktop sharing, Collaboration, Video, Presence, Mobility and Integration
Helps you manage your network security needs and comply with confidential information.
Seamlessly connect all locations with flexible dialing plans, free calls between sites, and much more.
Reliable, high-speed connectivity to support a growing use of technology in the retail environment.
Don’t let your technology hold you back from improving customer loyalty and increasing sales. Whether you have one retail location or a full chain, TPx & KCCi’s solutions are designed to help you to operate more efficiently while avoiding costly upgrades, maintenance, and on-site support.
In today’s economy, retail is under siege from online, foreign and big box competitors. Successful retailers have found their edge is customer service: interacting with customers on a personal level.
Smart Retail Solutions
Consumers’ browsing and buying behaviors are evolving at a rapid pace. In fact, they are starting to become more empowered and knowledgeable than store associates! To learn more download "Well Connected" for a series of consumer expectations, and how retailers are responding to create compelling and memorable shopping experiences.
Managed Office 365
Complies with industry standard regulations and is designed to help you meet regulatory requirements for the healthcare industry.
Route your customers’ calls to the right people as quickly as possible.
Continuity, (Disaster Recovery)
Voice and data networking continuity to ensure you are always up and running.
Benefits to Your Business, (a partial list)
UCX Integration, Enhanced Customer Service, An Easy evolution to Cutting-Edge UC Services, Unparalleled Quality and Support, No Upfront Capital Investment and Integrated Services from a Single Provider... To list just a few!
Smart Responsive Results
With more than 100 years of providing our customers with “Better Products, Better Service,” and 30+ years of experience providing innovative solutions to smart retailers, NEC continues to work with more than 100,000 retail stores worldwide to improve their in-store presence and customer service experience.
NEC's retail end-to-end portfolio of hardware, software and support solutions are:
Exceeding Customer Expectations, Deploying Time-Saving Initiatives, Realizing Mobile Efficiencies, Enhancing Customer Loyalty and Improving Performance, Production and profitability!
A Deeper Dive
With NEC's free and informative briefs, key trends within the retail sector are examined and explained to provide meaningful understanding on how to move forward without missing important opportunities.
The New Era of Customer Service and Convenience
What does it take to deliver truly memorable in-store experiences that make customers want to return?
Keeping Pace with the Retail Revolution Using Integrated Solution
How does one achieve an efficient and fulfilling retail environment for customers and sales associates alike?
Global Convenience Retailer: A Customer Case Study
Which NEC solutions transformed operational efficiency in the U.S. and Canada stores of a well-known global convenience store retailer?
You’re in the business of keeping your customers satisfied – but you need to do it on a razor-thin margin.
Ready to transform your in-store experiences and grow your business?
Memorable Retail Experiences
With NEC's integrated retail hardware, software and support solutions, in-store customer experiences become more positive and memorable, increasing the likelihood of repeat and ongoing patronage, greater store loyalty and even a willingness to try new product offerings. Our retail solutions ensure the maximum level of efficient interaction by helping to:
Increase face time
Our end-to-end solutions free sales associates to focus on the customer by optimizing and streamlining inventory management and transparency.
Reduce wait time
Our intuitive POS terminals speed checkout time and get customers on their way without unnecessary delay.
With our mobile solutions, store managers and associates have access to real-time data and order taking direct from the store floor to respond immediately and more intimately to customer requests.
Making the Customer Connection
NEC's integrated retail solutions work to enable retailers to transform their in-store experiences where convenience and more immediate assistance turn them from browsing to sales destinations. Our retail solutions deliver adaptive alternatives by helping to:
Break the mold
Our space-saving POS terminals permit forgoing traditional cashier desks for conveniently dispersed checkout locations.
Meet a need
Our support services can customize solutions modeled to specific in-store or customer preferences to service customers more to their liking.
Close the deal
Our rugged, lightweight sales tablets with accurate barcode scanning and real-time data access help to turn interest into sales opportunities through fast and informed assistance.
Adaptability to React
Seamless, connected and personalized customer experiences can become a reality with our NEC mobile solutions specifically developed for the retail environment. Our mobile offerings make fulfilling customer expectations and demands easier by helping to:
Our compact lightweight rugged tablets get associates out from behind the sales desk to where the customers are for closer more personalized encounters.
Take it local
Our ability to deliver on-demand area reports empowers local-level decisions to maximize sales on a per-market or per-store basis.
Get the word out
Our mobile store applications supply flexible tools to produce sophisticated retail promotions on the fly to drive in-store customer interest and awareness.
Service That Promotes
Whether it is attentive assistance or a smooth sales transaction, NEC's hardware, software and support services work to deliver the best in-store experience possible with memorable customer encounters that make them want to return. Our retail solutions help create favorable customer impressions by helping to:
Our software with the ability to supply accurate information such as inventory availability increases potential upselling opportunities.
Our mobile tablets turn sales associates into knowledge workers making them credible brand advocates in the eyes of customers.
Support ongoing performance
Our support services with the ability to proactively monitor and supply preventive services guard against in-store service disruptions to help prevent customer disappointment.