If you own or manage a small or medium business, you probably have an entrepreneurial spirit, a passion for business and the drive to get things done. You may not have an in-depth knowledge of latest in telecommunications. That’s where we come in: LET's TALK...
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Finally, we give you the direct phone numbers to our key executives so you can call them if you need personal attention on an important issue. Try to get that from AT&T or Verizon.
When it comes to competitive telecom carriers, one name stands above the rest. TPX. The largest competitor to AT&T, Verizon, and CenturyLink in California is now one of the top communications provider options nationwide with a private fiber network that can serve any business in the country. TPX has a major footprint in the U.S.A. This strong position brings competitive advantages to our more than 40,000 business customers who have over a million lines in service all across the U.S.
Telecom Brokers announces Jason Clements of KCCi, (KC Communications, Inc.) & Ken Bisnoff of TelePacific and board members.
Experts in Today's Hosted & On-Premises IP PBX & Cloud Computing Systems, Structured Cabling, Wireless & Much More!
As part of our commitment to quality of service, we have put metrics in place that create visibility and accountability throughout the organization. We review these metrics on an organizational level each week discussing and working every issue, every account, and every customer experience. And we poll 2,000 customers every month through a third-party survey company to gauge customer satisfaction. With this attention to detail, we can continuously focus on opportunities for improvement.
Moreover, with 28 local offices and 4 customer care centers we are truly local. So when you talk to our reps and support people, you’re talking to somebody that’s just down the street — not on the east coast or who knows where. Chances are, we already know more about you than the other phone guys — and can drop by in person quicker if you need some help.
Through our OneCentral Portal and customer website InsideTelePacific.com, you get instant access to the tools and materials you need to successfully manage your services with TelePacific. From trouble ticket management to online bill pay, robust reporting tools and escalation lists with direct phone numbers to TelePacific management, you have fingertip access to the information you need to manage your services with ease.
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